The Customer Service Center is Happy to Assist

The Customer Service Center handles inquiries for every department in the City of Taylor except Taylor Police, Taylor Fire and the Taylor Community Library. 

We are located on the first floor of the Municipal Building 23555 Goddard Road at Pine St., just off of the main atrium on the first floor. Our hours are 9 a.m. to 4:45 p.m. Mondays through Fridays. 

The center can be reached by calling (734) 287-6550 or visiting in person.  The staff assists hundreds of customers daily.

Agents answering calls do their very best to accommodate each customer with in a timely fashion. Some calls require more detail than other calls, so please be patient during certain times of the year. 

Know Before You Go

City hall cashier does not accept debit/credit cards. You can use our pay-on-line service or by calling 1-888-272-9829 or take advantage of the payment drop box located just outside City Hall on Pine Street.  If you are using the official payment site for water bills have your account number and jurisdiction code 3212  If paying property taxes use jurisdiction code 3211.

Quick Information


  • Animal Shelter   Monday-Friday 9-4 Sat. 9-11 Accepts Credit Cards
  • City Hall Monday- Friday 9-5 Does NOT accept Credit Cards Cash-Check-Money Orders Only
  • Police & Fire

    Emergency Call 911

  • Taylor Compost Facility Monday-Saturday 8-2:45 Accepts Credit Cards
  1. Water  FAQs
  2. Assessor FAQs
  3. Building  FAQs
  4. Public Works FAQs
  5. Ordinance FAQs 
  6. Treasurer FAQs 

                           Eme​rgency Alert Center

Here you can stay up to date with current emergency alerts such as Snow Emergencies, Water issues and Trash Collections in your area.  We will keep you informed of important information to avoid calling into City Hall. 
  1. ROAD WORK ON SUPERIOR, west of Beech Daly, set to begin
  2. BEECH DALY between Ecorse and Wick to close July 22-27 for railroad work
  3. WATER MAIN project to begin July 22 in Northwest Taylor
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Customer Service Staff

  1. SEMCOG declares third Ozone Action Day this week

    The Southeast Michigan Council of Governments declares that Friday, July 19 is an Ozone Action day in Southeast Michigan. Meteorologists predict rising temperatures and increasing humidity, which could create heat indexes at or above 100 degrees. Read on...

  2. Get ready for Petting Farm's Christmas in July

    Get ready for “Christmas in July” at the Heritage Park Petting Farm on Saturday, July 27. The event will feature a visit with the Clauses and Ariel the Little Mermaid and you can ride on a trackless train and slide down the giant slide. Read on...

  3. Summer taxes increase, while winter taxes decline, as total rate does not change

    Summer 2019 tax bills are going out this week. Residents should note that while the total annual City tax rate HAS NOT changed, they will see an additional 1.2179 mills on the summer bill. That same amount will be decreased from the winter bill. Read on...
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